Workers' Compensation - Medical Care

Why can't I choose my own doctor?

The Workers' Compensation Law gives the employer the right to select the health care providers for the injured worker. The employer usually delegates that right to the insurance company. This does not necessarily mean that the insurance company "directs" the medical care; the treating physician selected or "authorized" by the employer/insurer directs the medical care using his or her own independent medical judgment.

Why do I have to travel so far for my medical treatment?

Sometimes it is necessary to travel to see a physician. In situations in which an employee is required to submit to treatment at a place outside of the local or metropolitan area from the employee′s principle place of employment, the employer is required to pay the necessary and reasonable expenses. In no event is the employer or insurer required to pay transportation costs of more than 250 miles each way from the place of treatment. 

What if my medical bills don't get paid?

If you have sustained an injury or occupational disease covered by the Missouri Workers' Compensation Law, any health care provider selected, approved, or authorized by the employer or the workers' compensation insurance company should not attempt to collect any fee or any portion of a fee directly from you. However, you are protected against such collection efforts only if you notify the health care provider in writing by certified mail that the health care services provided to you involve a workers' compensation case. The notice should include:

Is there a limit on the number of medical examinations and evaluations?

Section 287.210.1 RSMo states: "after an employee has received an injury he shall from time to time thereafter during disability submit to reasonable medical examination at the request of the employer (or) his insurer". The only restriction on medical examinations is the word "reasonable". Multiple examinations may be reasonable when the employee has multiple injuries or conditions, or treatment continues for several years.

Can I receive copies of my medical records?

Yes. Under the law, every hospital or other person that provided the medical care and treatment to the injured employee shall allow its records to be copied and to furnish full information to the Division or Commission, the employer, the employee or his dependents and to any other party to the workers' compensation proceeding. The Missouri Workers' Compensation Law does not address the copying costs that may be charged by the hospital or other health care providers.